Visions Vocal Policies
Vision Academy Makeup Policy
Students agree to make every effort to attend all lessons. Students will receive ONE makeup lesson per semester. Each vocal instructor will provide a signup link online per semester for those students needing a makeup lesson. If a student is unable to attend his or her makeup on this day, they forfeit the right to a makeup lesson. The instructor is only obligated to makeup one lesson per semester on his or her makeup day
Parental Presence in Lessons
Just a reminder, parents are not permitted to sit in on a student’s vocal lesson without express permission of the individual instructor. Our priority is to make sure that students have a comfortable learning environment to grow and thrive in. We find that adding a captive audience to a regular lesson can be distracting for them or cause them to be more nervous.
Drop/Add/Withdrawal from a class
There is a ONE MONTH NOTICE (30 days) required to withdraw from any class or weekly lesson. Once 1 of the following options have been submitted, tuition charges to your account will cease within 30 days of submission. You may only withdraw by the following options:
Email to Katie Kallenberger, our Office Manager ([email protected]) that you are dropping a class.
Download the “Drop/Withdrawal” form which is located under Registration Tab “Financial Policies” on our website. You may email, mail, or turn this into Katie at the front desk.
Vision Academy’s Vocal Teachers are Independent Contractors under an Independent Contractor agreement. Vision Academy strives to hire the very best Memphis has to offer to assure our students are receiving everything they need in order to succeed in their goals & talents. The dynamic between a student & teacher is a crucial element to a student’s success & longevity in singing & our initial attempt in placing a student with a teacher always has this goal in mind. Although we strive to keep our teachers many years, there are special circumstances in which a teacher needs to make a change in his/her life. In these rare situations, please note that Vision Academy teachers are under contract not to teach any student affiliated with Vision Academy for a 1 year period of time following their leave from Vision Academy. This is a mutual agreement with each teacher prior to them being hired & is the only way to protect our business. We appreciate your understanding & support if this situation was ever to arise.
Inclement Weather Policy
Refunds are not issued for private lesson cancellations due to inclement weather. Should a private lesson be cancelled due to inclement weather more than once, only then will students be allowed to make up the second lesson missed.
Frequently Asked Questions
You can choose another Dance class to come to! However we do not refund any missed dance or vocal group classes!
We recommended participating in our showcase but you are not required to.
No but there are some special instances where a dress code will apply. Ballet – Black leotard, tights, and ballet shoes. Twinkle Star Dance- Twinkle Tutu and bear.
Yes! You can try any group class for free. Just give us a call and we will save a pot for you to try.
Yes! Any costumes bought will be nonrefundable but you may keep them!
To withdrawal from our studio you must fill out a withdrawal form found at the front desk. A 30 day notice is required before automatic payments will cease.
Dancers- Check out the online schedule and look for your age range. If you are more advanced or don’t feel comfortable in that class we will change levels until it works best!
We do all registration online. Just Click the “Enroll Now” button and that is it!
Call us and we can set you up! The Groupon is good for 4 classes, after your 4th class contact us about continuing.
Now you can go to our next program, Show Stars! Our Show Stars program encompases the same styles of dance that Twinkle Star gave but now we add more!
If you have any questions about our program, please don’t hesitate to call or email one of our team members:
Erika Cobb- Vocal Program Director
Monday-Thursday: 10:00-5:00 PM
Saturday & Sunday: CLOSED